ReachLink is committed to providing ethical, safe, and legally compliant mental-health care to all Oregon clients. We adhere to all state and federal regulations governing mental-health professionals, telehealth services, privacy, consumer protection, and mandatory reporting.
Our policies reflect the requirements of Oregon statutes, the Oregon Health Authority (OHA), and the state’s licensing boards.
1. Compliance With Oregon Mental Health Regulations
Our clinicians follow all licensure, supervision, and scope-of-practice rules set by the appropriate Oregon licensing boards:
Oregon Board of Licensed Professional Counselors & Therapists (OBLPCT)
Regulates LPCs and LMFTs
- Website: https://www.oregon.gov/oblpct
- Phone: (503) 378-5499
- Email: lpct.board@mhra.oregon.gov
Oregon Board of Psychology
Regulates Psychologists and Psychologist Associates
- Website: https://www.oregon.gov/psychology
- Phone: (503) 378-4154
- Email: psychology.board@mhra.oregon.gov
Oregon Board of Licensed Social Workers (BSW)
Regulates LCSWs, LMSWs, RBSWs
- Website: https://www.oregon.gov/blsw
- Phone: (503) 378-5735
- Email: socialworkers.board@mhra.oregon.gov
Oregon Health Authority (OHA)
Oversees broader mental-health and behavioral-health system rules
- Website: https://www.oregon.gov/oha
- OHA General Info: (503) 947-2340
2. Mandatory Reporting Compliance (Oregon Law)
We follow Oregon mandated reporting laws, including reporting:
- Child abuse/neglect (ORS 419B.005–419B.050)
- Elder abuse/abuse of vulnerable adults (ORS 124.050–124.095)
- Imminent threats of harm to self or others
- Abuse in licensed facilities
Clients are informed of these obligations during intake and in our professional disclosure documents.
3. Client Rights & Professional Disclosure Statement
In compliance with Oregon licensing boards, every client receives a clear Professional Disclosure Statement outlining:
- Provider credentials, training, and licensure
- Treatment methods
- Fees, billing processes, and cancellation policies
- Confidentiality and its legal limits
- Client rights and complaint procedures
- How to contact the relevant state licensing board
Clients may verify a provider’s license through the Oregon license-lookup portals:
https://www.oregon.gov/pages/searchresults.aspx?cx=001779225245372747843%3Aq24pz8kxhys&q=license+lookup
4. Telehealth Compliance (Oregon)
We comply with Oregon telehealth requirements, including:
- Verifying client location and eligibility
- Providing telehealth services through secure, HIPAA-compliant platforms
- Ensuring providers are licensed or authorized to serve Oregon clients
- Explaining telehealth risks, benefits, and alternatives before care begins
Oregon Telehealth Guidance:
5. HIPAA & Oregon-Specific Privacy Requirements
We protect client information under:
- HIPAA
- 42 CFR Part 2 (when applicable)
- Oregon mental-health privacy laws (ORS 179.505)
All client information is stored, transmitted, and accessed securely in compliance with federal and Oregon law.
6. Ethical Practice Standards
Our clinicians follow their national professional codes, including:
- APA (psychologists)
- NASW (social workers)
- AAMFT (marriage & family therapists)
- ACA (licensed professional counselors)
We comply with Oregon standards for:
- Informed consent
- Clear treatment documentation
- Mandatory continuing education
- Cultural competency
- Non-discrimination
7. Consumer Protection & Complaint Procedures
We comply with Oregon consumer-protection laws and maintain transparency in all advertising, fees, and communication.
Clients may file complaints directly with:
Oregon Board of Licensed Professional Counselors & Therapists
- Complaints Page: https://www.oregon.gov/oblpct/pages/complaint.aspx
Oregon Board of Psychology
- Complaints Page: https://www.oregon.gov/psychology/pages/complaints.aspx
Oregon Board of Licensed Social Workers
- Complaints Page: https://www.oregon.gov/blsw/pages/complaints.aspx