Overview
This release introduces a completely redesigned Provider Dashboard with comprehensive analytics, quality metrics, and revenue tracking. Providers now have access to detailed insights about their practice, client engagement, and earnings, all available in 7 languages.
What's New
- Brand new Provider Dashboard with an Overview tab showing real-time statistics, appointments, and practice metrics at a glance
- Quality Assurance section displaying key performance indicators including client retention, on-time rates, and sessions per client
- Revenue tracking with interactive charts to visualize your earnings over custom date ranges
- Payout history viewer showing detailed transaction information including amounts, status, and payment dates
- Monthly Engagement Score to track your activity and availability performance
- Support Desk feature to easily schedule calls with Customer Success, Sales, and Tech Support teams
- Insurance Network card displaying your connected insurance carriers and payer information
- Availability Card showing your weekly available hours with quick access to update your schedule
- Enhanced appointment widget displaying your actual scheduled appointments with real-time status updates
- New Clients tab with insights including age demographics, common conditions, assessment data, and searchable caseload
- Provider Dashboard now available in 7 languages: English, Spanish, French, Portuguese, Chinese, and Haitian Creole
- Streamlined provider registration process with license verification and payment account setup
Improvements
- Faster loading times throughout the dashboard with optimized data loading
- Clear visual indicators when data is loading or unavailable
- Ability to retry loading data if something fails to load initially
- Improved search functionality when looking through your client list
- Better visual design and readability across all dashboard sections
- Enhanced date and time selection when scheduling appointments
Known Issues
- The Achievements tab is coming soon and will be available in a future update