Groups give you access to therapist-led support sessions where you can connect, share, or simply listen in a safe and understanding space. You can join anonymously or with your camera off, attend unlimited sessions that fit your needs, and participate however you feel comfortable. Group sessions offer community, support, and growth—right from your phone.
How to find Groups
- Open the ReachLink app.
- Tap the menu icon (☰) at the top-left.
- Select Groups from the menu.
Tap Explore Groups to continue.
Group Subscription
Before browsing or booking,
You will see the overview of what Groups offer:
✔ Unlimited sessions
✔ Community support
✔ Camera-off or anonymous option
✔ Flexible participation
- Testimonials from other members
- Pricing options
- Yearly or Monthly subscription
How to Subscribe
- Choose Yearly or Monthly.
- Enter payment details (credit/debit).
- Tap Subscribe now.
After subscribing, you’ll be redirected to the Groups list.
Browse Groups and Providers
Once you have access, you’ll see all available group sessions.
What you’ll see when browsing:
- List of groups with:
- Group name
- Short description
- Facilitator
- Session type
- Date + time availability
- Filters such as:
- Topic
- Day
- Provider
- Availability
- Location (if applicable)
How to browse
- Scroll through available groups.
- Tap any group to view more details.
Group Details & Booking
- On the Group Details screen, you can see:
- What the group is about
- Who it’s designed for
- What you can expect in sessions
- The facilitator’s name and credentials
- Scroll down to see upcoming session times.
- (Optional) Tap the facilitator’s name to view more about them (bio, specialties, other groups they run).
- When you find a session time that works for you, tap that date/time slot.
To book a group session:
- After selecting a time slot, you’ll see a small confirmation panel.
- Check the group name, date, and time to make sure they’re correct.
- Tap “Book session” (or “Join this session”) to confirm.
- You’ll see a success state (e.g., “Confirmed”) and the session will be added to your appointments.
- If there is a limit on spots and the group is full, you may see a message that the session is no longer available — in that case, choose another time.
My Groups & Appointments
After you book:
To view your upcoming group sessions:
- Tap the Appointments tab (bottom navigation).
- Switch to the day, week, or month view.
- Find your group listed with:
- Group name
- Facilitator
- Start time
- Status (Confirmed)
- “Join Now” when it's time
To update or cancel:
- Tap the three dots (⋯) on the group appointment card.
- Choose:
- Update attendance (Yes/No/Maybe)
- Reschedule
- Cancel appointment
- Confirm changes.
Joining a Group Session
When it’s time for your group:
- Open the Appointments tab.
- Find today’s group session.
- When the session is close to starting, tap “Join now” on the group card.
- You’ll enter a pre-join screen where you can:
- See friendly reminders and quick guidelines before you join
- Enter your display name
- Turn your camera on or off
- Turn your microphone on or off
- Confirm how you want to appear in the group (you can always join with camera off and stay muted).
- Tap “Join session” to enter the group room.
Inside the Group Session
Once you’ve joined, you’ll see the group room:
- The therapist/facilitator at the top or highlighted
- Other participants (depending on settings)
- Controls at the bottom such as:
- Mic (mute/unmute)
- Camera (on/off)
- Leave button
- You may also see:
- Participant list
- Chat or reactions (if enabled)
During the session, you can:
- Stay muted and just listen if that feels safest.
- Turn your camera on if you’d like to be seen.
- Unmute to speak when you’re ready.
- Use chat (if available) for text-based sharing or enter your question for the provider.
- Use raise hand button to speak.
To leave:
- Tap “Leave” or the X button.
- Confirm if a prompt appears.
Pages
Children pages will be shown in the sidebar and as page links: