ReachLink can provide clients with copies of their medical records upon request, including treatment summaries, progress notes when appropriate, and other documentation related to their care. To protect your privacy, all requests must be submitted through ReachLink’s secure support channels, and additional authorization may be required depending on the type of records requested. Medical record requests are reviewed and processed by our Care Coordination and clinical compliance teams, with typical turnaround times similar to other formal documentation requests.
ReachLink Member Knowledge Base
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Care Coordination/
Managing Your Care/
Billing, Claims, and Medical Records